From first call to filed return, usually in four days
No portal you have to learn, no forms you have to interpret. You send what you have, we tell you what is missing, and nothing is filed until you have approved it in writing.
What happens, and when
Tell us about you
A short call or WhatsApp message. We confirm what you need and quote a flat fee before any work starts.
Same daySend your documents
Upload to your dashboard or email them. We tell you exactly what is missing rather than waiting for you to guess.
Day 1We prepare and review
Your preparer builds the return, a second reviewer checks it, then we call you to walk through every line.
Day 2–3You approve, we e-file
You sign the authorisation digitally. We file, send confirmation, and track the refund with you.
Day 3–4What happens at each stage
1 · Tell us about you
Call, email or message us on WhatsApp. We ask enough questions to understand your situation — employment, investments, property, foreign accounts, dependants — and give you a flat fee in writing before any work begins. If your situation is one we cannot help with, we will tell you at this point rather than after you have paid.
2 · Send your documents
Register for a dashboard account if you want one, or simply email your documents. Either works. We check what you have sent against what your situation requires and come back with a specific list of anything missing — you are never left guessing whether we have what we need.
3 · We prepare and review
One preparer builds your return end to end. A second qualified reviewer checks it independently before it goes anywhere near you. Then we schedule a call and walk through the return line by line, explaining what drove the outcome and flagging anything worth doing differently next year.
4 · You approve, we e-file
Once you are happy, we send the e-file authorisation to your dashboard or inbox for digital signature. We file, confirm acceptance, and stay available for anything that comes afterwards.
After filing
We track your refund with you and handle any IRS correspondence that arrives, at no extra charge for returns we prepared. If you need a copy of your return for a mortgage or visa application, ask any time.
Four things we do differently
One preparer, start to finish
You are not handed between people, and you never re-explain your situation.
A real review call
We explain the return before you approve it, not after you have questions.
A fee agreed upfront
Quoted in writing before work starts. No charge until you approve the draft.
We stay available
IRS letters, mortgage copies, next-year planning — the relationship does not end in April.